Scheduling and Fees
Finding the right counselor matters. Let’s schedule a quick call to see if my style is a good match for you. If it seems like I’m not the right fit, I’ll be happy to provide referrals to someone who could be.
Insurance Plans Accepted
I currently accept:
Washington: Premera, Lifewise, Regence, Cigna, and Aetna
Arizona: Aetna, BCBS of AZ, Cigna, Carelon Behavioral Health, Quest Behavioral Health, and Anthem EAP (Bank of America only)
If your plan isn’t listed or you're unsure about coverage, feel free to reach out—I may still be in-network depending on how your mental health benefits are managed.
Clients Using Insurance Benefits:
As a courtesy, I will verify your insurance benefits on your behalf. However, I recommend that you also contact your insurance provider directly to confirm your coverage. The information I receive is only an estimate and may differ from what the insurance company ultimately approves after processing a claim. Additionally, insurance companies often respond more quickly and thoroughly to inquiries from members than from providers.
When calling your insurance company, consider asking the following questions (please note, this list is not exhaustive):
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Is Rona Polizano (EIN: 85-3294232) considered in-network or out-of-network for my plan?
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Does my plan cover telehealth for mental health services?
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Do I have a copay, coinsurance, or deductible for these services?
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What is my deductible, and has it been met?
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Is prior authorization required for mental health or telehealth sessions?
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Is there a limit to the number of therapy sessions covered per year?
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Are there any diagnoses or types of therapy that are not covered?
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Are there any other limitations or requirements I should know about?
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Can you provide the name of the representative and a reference number for this call?
Clients Not Using Insurance Benefits:
If I’m not in-network with your insurance provider, I can provide you with a detailed receipt (superbill) that you can submit for possible reimbursement through your out-of-network benefits.
When calling your insurance company, consider asking the following questions (please note, this list is not exhaustive):
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Is my provider Rona Polizano (EIN: 85-3294232) considered an out of network provider?
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Does my policy include out-of-network mental health benefits?
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Are telehealth services covered for out-of-network providers?
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What is my out-of-network deductible, and has it been met? Does this include telehealth?
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How many sessions per calendar year are covered for out-of-network mental health therapy?
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What percentage or amount does my plan reimburse for out-of-network providers?
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What is the allowed reimbursement amount per therapy session?
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Is a referral from my primary care physician or preauthorization required?
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Are these benefits part of a temporary or extended COVID-related coverage?
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Does my plan normally include telehealth coverage, separate from any COVID-related extensions?
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Is my provider Rona Polizano (EIN: 85-3294232) considered an out of network provider?
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Can you provide the name of the representative and a reference number for this call?
My standard rate is $200 per 55-minute individual session. I do have a limited number of sliding scale spots available if cost is a concern.
Currently accepting telehealth clients throughout Washington state and Arizona.
The US Federal Government passed a law called “The No Surprise Act,” which went into effect on January 1, 2022. Under that law, you have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. By law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
● You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
● Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
● If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
● Make sure to save a copy or picture of your Good Faith Estimate.
● For questions or more information about your right to a Good Faith Estimate, visit: www.cms.gov/nosurprises or call 1-800-985-3059